Terms & Conditions

Welcome to our septic tank cleaning service website. By accessing or using our website and services, you agree to comply with the following Terms and Conditions. These terms apply to all visitors, customers, and users. If you do not agree with any part of these terms, please refrain from using our website or services.

We provide septic tank cleaning, desludging, maintenance, inspection, and waste management services. All services are subject to availability, operational feasibility, and location coverage. While we strive to deliver high-quality service at all times, completion of service may depend on access, safety, and site conditions.

Service bookings made through our website, contact number, or messaging platforms must be confirmed by our team. Booking time slots are indicative and may be adjusted based on route schedules and emergencies. We reserve the right to modify or cancel a booking due to technical issues, weather conditions, vehicle breakdowns, or safety concerns.

Prices displayed on the website may vary depending on tank size, type of waste, depth, access difficulty, distance, vehicle type required, and on-site assessment. Customers are responsible for providing accurate details about the septic tank location and ensuring accessible, safe entry for our vehicles and technicians. Any additional charges arising due to incorrect information or blocked access must be borne by the customer.

We handle waste disposal responsibly following local municipal and environmental guidelines. However, we are not liable for issues arising from pre-existing structural damage, weak tank construction, broken pipelines, or plumbing defects. Our service responsibility is limited to cleaning and desludging; we do not undertake civil repairs unless specifically agreed upon.

Cancellations made before dispatch of the team will not incur charges. If our team has reached the site or is en route, a visit charge may apply. Refunds, if applicable, will be processed according to company policy and service status at the time of cancellation.

All website content including text, images, logos, service descriptions, and designs are the property of the company and protected under copyright laws. Users may not copy, modify, reproduce, or distribute website content without written permission.

We prioritize customer privacy and handle all personal information with confidentiality. By submitting information through our website, you consent to our collection and use of your details for service-related communication. We do not share customer information with third parties except for service fulfillment or legal compliance.

The company is not liable for any indirect, incidental, or consequential damages arising from service delays, technical issues, or customer negligence. Our liability is strictly limited to the amount paid for the service in question.

We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time. Updated terms will be posted on this page, and continued use of our website or services constitutes acceptance of the revised terms.

For questions, clarifications, or support regarding these Terms & Conditions, customers may contact us using the details available on our website. We are committed to providing transparent, reliable, and professional service at all times.